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TOPIC: email

email 2 months, 1 week ago #11488

  • Monika
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why when someone makes an order - this is not notified by e-mail. Thanks

Re: email 2 months, 1 week ago #11505

  • MT Anh
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    • Expired - MTC-Developer License
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Dear Monika

-> Please check your email in:

- The "Order" and "Order Comments" setting in the System->Configuration->Sale Emails are Enabled.
- Admin -> Configuration > General > Store Email Addresses and check if you have the email addresses in there correctly. Sometimes email servers would refuse to send email if the senders email is not a proper email address.

- and note setup cron for your site

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blog.amasty.com/configure-magento-cron-job/

thanks

Re: email 2 months, 1 week ago #11509

  • Monika
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  • Posts: 8
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in magento admin - all done. But I du not understud with crone. It is plugin for mail? I can not find it in my site and cpanel. Sory for my dummy questinion. But I need than in admin mail come mails with orders.

Re: email 2 months, 1 week ago #11557

  • MT Anh
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    • Expired - MTC-Developer License
  • Administrator
  • Posts: 664
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Dear Monika

You can find it via the cpanel: like the part: "Adding a new Magento cron task via cPanel" in this link blog.amasty.com/configure-magento-cron-job/
please contact your host provider to to run cron job for your site.

Thanks
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