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I cant install the theme
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TOPIC: I cant install the theme

I cant install the theme 3 months, 2 weeks ago #9891

Database connection error. I have created the database succesfully but not to connect.

Re: I cant install the theme 3 months, 1 week ago #9976

  • MT Thuy
  • OFFLINE
    • Expired - MTC-Developer License
  • Administrator
  • Posts: 197
  • Karma: 4
Dear Thanikachalam

Please check your hosting configuration again and let me know when it's done. We will try install quickstart for you.

Thanks

Re: I cant install the theme 3 months, 1 week ago #9978

  • MT Tu
  • OFFLINE
  • Administrator
  • Posts: 605
  • Karma: 5
Dear Thanikachalam,

Thanks for contacting Magentech!
Please pay attention to the host info.
Sometimes it should be your server's IP instead of localhost.
If the issue still persists, please give me your Cpanel info to the field 'Additional Information' to let me check it further.

Thanks and Best regards!
Last Edit: 3 months, 1 week ago by MT Tu.
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