We are here to serve :)
Our support team is currently online to solve your issues.
Our support team is currently offline
Our support heroes might not be around this hour. Please expect some delays.
Our support is available from
Monday - Friday 8am - 5:30pm GMT+7
Frequently Asked Questions and Answers
Thursday, 31 March 2011 12:28
How and when can I download the product after purchase?
In addition, you can instantly download the product from the download area
Is this a monthly price or a one-time payment?
I have paid for my order but not yet accessed to download
Can I modify the source code of product?
I do not have a Paypal account. Do you support other payment methods?
How do I get product updates?
What happens after my order expires?
What kind of support do you offer?
Do you offer refund?
If you are not satisfied with our products after reading our documentation, you have the unconditional right to request a refund within 07 days and exchanging option to another theme in the same portfolio within 30 days. It would be appreciated if you could provide us with some helpful feedback so that we can win you back in the future.
Can I download modules/extensions including MagenTech themes, as shown in the demo? Or Do I have to pay?
How can I make my website look like your theme demos?
If you don't have time, you can buy the Theme Installation Package, we'll help you to install the theme like our demo, you don't have to do anything.
Can I remove Magentech copyright in the footer?
How to get support after my membership is expired?
I don't have time, can you install the theme/extension for me?
The purchased product just doesn't suit my need. Can I exchange it for something else?
SM Smartech - Responsive MultiPurpose Magento 2 Theme
29 November 2019, 09:11
SM Smartech - Responsive MultiPurpose Magento 2 Theme - 3.5 out of 5 based on 4 votes
SM Sunshine - Responsive Magento 2 Shoes Theme
04 September 2019, 17:09
SM Sunshine - Responsive Magento 2 Shoes Theme - 3.7 out of 5 based on 3 votes
SM Shopee - Responsive Magento 2 Shopping Theme
16 November 2018, 16:11
SM Shopee - Responsive Magento 2 Shopping Theme - 4.7 out of 5 based on 6 votes
SM Shop4U - Gorgeous Responsive Magento 2 Theme
23 January 2018, 16:01
SM Shop4U - Gorgeous Responsive Magento 2 Theme - 3.9 out of 5 based on 8 votes
SM Attributes Search - Responsive Magento 2 Module
09 November 2018, 15:11
SM Attributes Search - Responsive Magento 2 Module - 4.3 out of 5 based on 3 votes
SM Events - Must-have Magento 2 Module
25 December 2017, 11:12
SM Events - Must-have Magento 2 Module - 3.5 out of 5 based on 2 votes
SM Recently View - Best Magento Responsive 2 Module to Boost Sale
15 November 2017, 11:11
SM Recently View - Best Magento Responsive 2 Module to Boost Sale - 3.0 out of 5 based on 2 votes
SM ShopBy - Advanced Filter Module for Magento 2
24 May 2017, 14:05
SM ShopBy - Advanced Filter Module for Magento 2 - 5.0 out of 5 based on 1 vote