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Frequently Asked Questions and Answers
Thursday, 31 March 2011 12:28
How and when can I download the product after purchase?
In addition, you can instantly download the product from the download area
Is this a monthly price or a one-time payment?
I have paid for my order but not yet accessed to download
Can I modify the source code of product?
I do not have a Paypal account. Do you support other payment methods?
How do I get product updates?
What happens after my order expires?
What kind of support do you offer?
Do you offer refund?
If you are not satisfied with our products after reading our documentation, you have the unconditional right to request a refund within 30 days after the purchase date. It would be appreciated if you could provide us with some helpful feedback so that we can win you back in the future.
Can I download modules/extensions including MagenTech themes, as shown in the demo? Or Do I have to pay?
How can I make my website look like your theme demos?
If you don't have time, you can buy the Theme Installation Package, we'll help you to install the theme like our demo, you don't have to do anything.
Can I remove Magentech copyright in the footer?
How to get support after my membership is expired?
I don't have time, can you install the theme/extension for me?
The purchased product just doesn't suit my need. Can I exchange it for something else?
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