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Undefined property: Template\Basic::$soconfig
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TOPIC: Undefined property: Template\Basic::$soconfig

Undefined property: Template\Basic::$soconfig 5 years, 11 months ago #11870

  • Gabriel
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  • Fresh Boarder
  • Posts: 18
  • Karma: 0
Hi,

I clicked on the update button located at Extensions > Modifications in the admin panel. After that, I see the following error when I try to access my site:

Notice: Undefined property: Template\Basic::$soconfig in /home/laranja/public_html/catalog/view/theme/so-shoppystore4/template/common/header.tpl on line 117
Fatal error: Call to a member function addCss() on null in /home/laranja/public_html/catalog/view/theme/so-shoppystore4/template/common/header.tpl on line 117

The Magentech module has also disappeared from the admin panel.

I have no clue what has caused this issue and my entire site is down. Can you please assist me?

Thank you.

Re: Undefined property: Template\Basic::$soconfig 5 years, 11 months ago #11888

  • Gabriel
  • OFFLINE
  • Fresh Boarder
  • Posts: 18
  • Karma: 0
Hi,

I still haven't heard from you. I really need your support as soon as possible.

Thank you.

Re: Undefined property: Template\Basic::$soconfig 5 years, 11 months ago #11917

  • Gabriel
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  • Fresh Boarder
  • Posts: 18
  • Karma: 0
I REALLY need your support. My site has been down for days now.

You should not state that your support is outstanding if you take days to reply.

Re: Undefined property: Template\Basic::$soconfig 5 years, 11 months ago #11928

  • MT Tu
  • OFFLINE
    • Expired - MTC-Developer License
  • Single Product
  • Platinum Boarder
  • Posts: 637
  • Karma: 6
Dear Gabriel,

Thanks for contacting Magentech Support! We are sorry for the delay!
Could you please tell me which theme package file that you installed?
And kindly give me your FTP account. It seems not correct.

Best regards!

Re: Undefined property: Template\Basic::$soconfig 5 years, 11 months ago #11940

  • Gabriel
  • OFFLINE
  • Fresh Boarder
  • Posts: 18
  • Karma: 0
Hi,

I used this theme package file:
so_shoppystore_template_oc2200_v1.2.0.ocmod.zip

Currently using layout 4.

The FTP info is correct. You need to include the characters from @ onwards on the username.

Thank you.

Re: Undefined property: Template\Basic::$soconfig 5 years, 11 months ago #11983

  • MT Tu
  • OFFLINE
    • Expired - MTC-Developer License
  • Single Product
  • Platinum Boarder
  • Posts: 637
  • Karma: 6
Dear Gabriel,

Thanks for your feedback!
I still could not connect to your FTP. It's almost reached, but the directory listing are not shown:
prntscr.com/dsgnn4

Your package you used is an old version. There were some new versions which are fixed bugs, and add more some features. You can upload this file below to update to v.1.3.0:
drive.google.com/file/d/0BwjpUJfvS5fjXzctYTBNNmJoM28/view?usp=sharing

Best regards!
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