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This theme is not valid for PrestaShop 1.7
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TOPIC: This theme is not valid for PrestaShop 1.7

This theme is not valid for PrestaShop 1.7 5 years, 10 months ago #12017

  • lou0
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
  • Karma: 0
Hello,

I try to install this template on my prestashop website, but it does not work.

I got this message on manual install : This theme is not valid for PrestaShop 1.7

I use Prestashop 1.7.0.3.

(I disabled the cache and installed the 2 modules)

Thanks for you help

Re: This theme is not valid for PrestaShop 1.7 5 years, 10 months ago #12064

  • Jenny
  • OFFLINE
    • Expired - MTC-Developer License
  • Single Product
  • Fresh Boarder
  • Posts: 12
  • Karma: 0
Dear sir,

If you install our theme on Prestashop 1.7.0, and 1.7.0.3, you have to install via FTP.
To versions (1.7.0.0 -> 1.7.0.2), you can install the theme package normally as we guide in our userguide (IMPORT FROM YOUR COMPUTER). prnt.sc/ds42vd

However, to the version 1.7.0.3 (lastest version), the installation change a little bit, you have to upload file zip theme first, then select install (IMPORT FROM FTP). prnt.sc/ds42hv

We will update userguide soon!

Thanks!

Re: This theme is not valid for PrestaShop 1.7 5 years, 10 months ago #12068

  • lou0
  • OFFLINE
  • Fresh Boarder
  • Posts: 2
  • Karma: 0
Hello,

sorry but both installation options are not working.

I always get the message "not for Prestashop 1.7"

Please see image attached.
I bought a new template because this is urgent, and asked for a refund.

Thanks,
Best regards
Attachments:

Re: This theme is not valid for PrestaShop 1.7 5 years, 10 months ago #12131

  • BlackHero
  • OFFLINE
  • Expert Boarder
  • Posts: 86
  • Karma: 4
Hi,
We tested our packages on lastest version prestashop 1.7.0.4 and it's working fine.
Please provide your FTP and account login backoffice.
We will check and answer very quickly.
Thank you.
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